COLLECTION TIPS...

Random Thoughts

• Knowledge is strength. The more information you have on a patient, the better prepared you are if the account goes delinquent
  
  
• A thorough understanding of today's credit and collection policies, procedures and personnel may offer you the key to tomorrow's success
  
  
• The practice, and its collection ratio, is only as good as your policies, procedures and personnel
  
  
• Don't be afraid to be different. You are competing for the patient's payment dollar
  
  
• The squeaky wheel gets the grease
  
  
• Time is the refuge of the delinquent debtor. Follow up quickly and in a pre-planned manner on every delinquent account
  
  
• Happiness is a positive cash flow