COLLECTION TIPS...

Collection Letter Pros

• Inexpensive
  
  
• Sets the stage for your next action
  
  
• Lets debtor know you haven't forgotten about them

• The least effective way to collect money
  
  
• Can't solve problems or determine if a payment problem exists
  
  
• Only one-way communication
  
  
• Subject to misunderstandings
  
  

• Your bill is not the debtor's only mail
  
  
• Your letter is competing against professional mailers
  
  
• Your envelope never contains good news
  
  
• You must discourage the debtor from discarding your envelope
  
  
• You must encourage the debtor to open your envelope rather than discard it
  
  
• Increase the odds of positive results from your letter
  
  
• Add "Address Correction Requested" and "Forwarding Postage Guaranteed" to the envelope
  
  
• Make collection letters progressively stronger