OUR HISTORY...

NCO Receivables Management Solutions specializes in collections, loss prevention, and loss recovery solutions for business providers in a variety of markets.

NCO Receivables Management Solutions is located in Columbus, Ohio, and since beginning operations, we have positioned ourselves in the marketplace as an alternative to conventional (percentage) collection sources. We reference ourselves in this manner because we introduced credit grantors to a new system of accounts receivable management and collections, a system based on a preventive maintenance approach to cash flow management. Our approach is to prevent bad debt and write-offs by collecting accounts early in the delinquency cycle, when they are easier to recover. The NCO Receivables Management Solutions alternative resolved the major concerns that credit grantors had (and still have today) with using conventional collection sources:

• Economical - NCO Receivables Management Solutions services are sold on a low, fixed-fee-per-account basis (typically averaging less than 10 percent of the amount owed) as opposed to the conventional contingent-fee approach with fees of typically 30 to 50 percent.
• Exceptional results - As a result of our low fees, clients can afford to turn accounts over to us earlier in the delinquency cycle. NCO Receivables Management Solutions will typically get higher recoveries than agencies focusing their efforts on older, salvage accounts.
• Preserves image - NCO Receivables Management Solutions employs techniques designed to educate and preserve the credit grantor's goodwill with the debtor. By doing so, alienation is minimized and future business from the debtor (if desired by the client) is possible.

This service is provided to small - to medium-sized credit grantors on a prepaid, low, fixed-fee, contract basis. In addition to this product offering, NCO Receivables Management Solutions also provides contingent-fee collection services to meet the needs of larger credit grantors.

NCO Receivables Management Solutions currently provides services to more than 30,000 clients and, through it's parent company (NCO), operates collection centers in major cities across the United States. In addition, there are multiple locations on the Australian continent and an operations center in England offering collection solutions and services to the global market outside of the United States.

NCO Receivables Management Solutions is a member of the American Creditors Association and is licensed and bonded in all states where required by law.

Corporate Expansion

• 1982: Forms United Creditors Alliance (UCA) to provide contingent-fee-based collection services to large institutional credit grantors.
• 1988: Introduces the Tandem Program, a unique service offering the benefits of a low fixed-fee, full-service collection program and an optional secondary contingent-based service to pursue and salvage second placement debt.
• 1990: Acquires American Collectronix Corporation of Anaheim, Calif. The facility becomes the company's first regional operations center.
• 1991: Opens its regional operations center in Atlanta, Ga.
• 1993: Opens its regional operations center in Marlton, N.J.
• 1995: Opens its fourth regional operations center in Worthington, Ohio.
• February 1996: Acquires National Credit Services Corporation (NCSC) of Overland Park, Kan. In addition to Overland Park, NCSC has offices in Ottawa, Kan., and Las Vegas, Nev.
• May 1996: Begins providing collection services to the Pan-European marketplace.
• October 1996: Announces the opening of its regional operations center in Gahanna, Ohio.
• December 1996: Licenses its Tandem product for marketing and fulfillment across Australia and New Zealand.
• January 1997: Acquires National Credit Services (NCS), which is based in Gaithersburg, Md., and also announces the opening of the company's regional operations center in Phoenix, Ariz.
• April 1997: Acquires GE Capital's Las Vegas collection facility. This becomes the company's Las Vegas Regional Operations Center.
• 1999: Becomes a part of RMA, Inc. at the close of the year.
• 2005: Becomes a part of NCOGroup, Inc. at the close of the year. The new combined organization is ranked as one of the top collection agencies in the United States.

What We Have To Offer You Today

The company currently employs more than 4,000 associates to meet client needs and has considerable expertise in the following areas:

NCO Receivables Management Solutions has a nationwide field sales force of highly trained account executives who have responsibility for working with current and prospective clients. Our account executives are trained to perform detailed receivables analyses to determine the underlying reasons for cash flow and collection concerns and then to offer innovative, state-of-the-art solutions to resolve those concerns.

NCO Receivables Management Solutions provides collection-processing services to credit grantors in almost every type of business and professional organization, and in size from sole-proprietor firms to the nation's largest organizations. We have a significant number of clients in the following types of businesses and services: